Overview

We are always looking for resilient and empathic individuals to take on the Business Development Officer role in our organization to contribute to our growth. In this role, you'll be responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.

Responsibilities

• Drive sales by designing and implementing targeted marketing strategies and maintain client relationships, track sales data and generate performance reports.
• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Requirements

• Degree in marketing, business administration, or similar.
• Min 2 years of experience with sales and marketing
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Can communicate in US English (both written and verbal)
• Tech-savvy and acquainted with office management procedures
• Competent working devices with stable internet connection

Ideal Software Familiarity

• Dialers (Avaya, RingCentral, etc.)
• Project Management (Trello, Asana, etc.)
• Google Workspace and/or MS Office Applications
• Calendly
• Slack
• Hubstaff
• Canva
• Folloup Boss
• Office Troop

Equipment Requirement

• Latest PC or Mac
• Reliable Internet Speed min of 25Mbps
• Headset and Webcam